Safety? At Rooted Network, your health and safety are a priority. In light of COVID-19, we are taking extra precautions in our warehouse and with every package we ship out.
Order deadlines? Please plan on a 10-14 business day order-to-delivery timeline. East Coast shipments often utilize the full 14 days for delivery – weather, and currier transfer permitting. We suggest you order your books three weeks before you need them to ensure on-time delivery.
Tax Exempt? Please place your order as usual, pay for tax, and email Jessica Fisher with your order number and tax-exempt documentation for a tax refund.
Returns? We have a limited return policy. Please be sure to order what you need as returns are not guaranteed.
International orders? At this time, we are unable to ship internationally. In the meantime, we have a digital Webbook available for purchase in our store.
If you have any questions, please email Jessica Fisher at jfisher@experiencerooted.
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