Church Leadership

An Often Overlooked Step of Volunteer Care

An Often Overlooked Step of Volunteer Care

The Strategic Power of Volunteer Recognition in Ministry Leadership

One popular leadership reminder goes like this: “Start the way you mean to finish.” It’s a phrase meant to emphasize how crucial it is to prepare in advance, cast vision, and properly motivate and equip people at the beginning of any project. Launching well is crucial to long-term success.

As church leaders, we invest so much time and energy in recruiting, vetting, and training volunteers. Whether it’s a new leader in kids, students, first impressions, or small groups, we want every one of them to start strong because we know that a healthy launch leads to longevity. High retention and low turnover are key indicators vital to maintaining a robust leadership pipeline that’s robust enough to welcome growth and provide the care and attention our people deserve.

But as intentional as our onboarding processes may be, there’s one often overlooked step that can fuel longevity, cast vision, and therefore multiply excitement among volunteers. This simple but powerful step is volunteer recognition.

When we celebrate leaders, we intentionally build a culture that says, “What you’re doing matters.” That culture doesn’t just sustain volunteers — it attracts more of them. That constant inflow of new volunteers is one of the ways you cultivate a sustainable ministry culture.

 


 

1. From the Stage: Public Recognition and Vision Casting

One of my favorite ways to celebrate volunteers is publicly — from the stage. I’ll often show a photo of the volunteer (or their family) and share a few words about who they are, why they said “yes” to serving, and what they love most about it. Then we invite the congregation to applaud their generosity in giving their time and talents to make a difference.

Moments like these create vision and momentum. They remind the church that transformation happens through everyday people who serve faithfully. Some specific great times to highlight a leader from the stage include:

  • After a new small group launches, having started with Rooted 

  • Following a student leader’s first summer camp

  • When a kids' leader helps a child take a step in faith

I find that almost every time I’ve celebrated a leader this way, interest in serving in the same ministry area has increased. Strategic celebration inspires participation.

2. In Front of Their Team: Building a Culture of Belonging

Another simple but powerful way to celebrate volunteers is within their ministry team. Take a few minutes in a regular team meeting or training to introduce them and invite applause or words of encouragement.

When a volunteer feels seen and welcomed as part of something bigger than themselves, it builds unity and purpose. That sense of belonging and increased purpose often becomes the glue that keeps volunteers engaged for the long haul.

3. Through Personal Gestures: Affirming Culture and Values

One of the most effective leadership practices we can develop is catching people doing something right — and celebrating it.

A handwritten note, a quick message, or a few affirming words after observing a volunteer in action can go a long way. When we connect these moments of encouragement to our church’s values (“You showed great hospitality today” or “I saw your heart for excellence in that conversation”), this intentional praise reinforces culture.

 


 

Celebration doesn’t have to be a grand gesture or expensive to be meaningful. It just has to be intentional.

What gets celebrated gets repeated. When we celebrate volunteers, we’re not just affirming them — we’re shaping culture. We’re creating a community where serving is seen as fun, meaningful, expected, and contagious. High-performing, healthy, growing teams are always marked by a culture of celebration.

So as you prepare to kick off the new year, don’t skip this step. Celebration might just be the missing piece that keeps your volunteer pipeline thriving for years to come.

 



Is Your Volunteer Pipeline Built on a Solid Discipleship Strategy?

You've mastered volunteer recognition, but is your overall strategy designed for multiplication? The health of your volunteer is a direct reflection of the clarity of your discipleship pathway.

Take our Discipleship Strategy Assessment to gain clarity. It provides a personalized report to help you evaluate your overall strategy and pinpoint the specific needs of your small group leaders.

Take the Assessment Now

 

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